THE SCIENCE

20 researchers. 36 criteria. Zero guessing.

Every criterion in the CORXIT Standard traces to published, citable behavioral research — not opinion, not trend, not taste. Tap any name to see their contribution and exactly where it's applied.


THE FIVE STAGES

Every criterion sits in one of five stages.

01

Perception

02

Trust

03

Decision

04

Presentation

05

Action


THE RESEARCH ROSTER

20 researchers. Tap any name.

APPLIED TO: Perception · Stage 01

Kahneman's Nobel-winning research established that human thinking runs on two systems: System One is fast, automatic, and unconscious; System Two is slow and deliberate. Most decisions, including whether to engage with a business, are made by System One before System Two ever gets involved. With longtime collaborator Amos Tversky, Kahneman's work on Prospect Theory also showed people feel the pain of a loss roughly twice as intensely as the pleasure of an equivalent gain — the foundation of loss aversion.

This is the five-second pattern-recognition window that decides whether a customer engages or leaves before reading a single word — scored under Perception. Guarantee and risk-reversal language is scored explicitly under Trust, because removing perceived loss is one of the fastest ways to move a hesitant visitor to act.
VIEW SOURCE →

APPLIED TO: Trust · Stage 02

Cialdini's six principles of influence — reciprocity, commitment, social proof, authority, liking, and scarcity — document the specific mechanisms that cause people to say yes. Trust signals have to appear before commitment is requested, not after.

The placement, type, and sequencing of trust signals, social proof, and credibility markers across everything customers see — scored under Trust.
VIEW SOURCE →

APPLIED TO: Decision · Stage 03

Fogg's Behavior Model states that an action only happens when motivation, ability, and a trigger converge at the same moment. Remove any one, and the action doesn't happen, no matter how strong the others are.

Whether motivation, ability, and a clear trigger are all present at every point a customer could act — scored under Decision.
VIEW SOURCE →

APPLIED TO: Perception & Trust · Stages 01-02

Nielsen's research established that people form their expectations from how most websites work, and that breaking those conventions increases mental effort. His reading-pattern research documents exactly where on a page people actually look first.

Visual hierarchy and whether critical information sits where people are actually scanning — scored under Perception and Trust.
VIEW SOURCE →

APPLIED TO: Perception & Decision · Stages 01 & 03

Miller's famous 1956 finding established that working memory reliably holds only around seven items before things start getting dropped. Past that point, decisions get deferred and people disengage.

How much is being asked of a visitor at once — counting competing messages, menu items, and calls-to-action — scored under Perception and Decision.
VIEW SOURCE →

APPLIED TO: Decision · Stage 03

Iyengar's well-known research on choice overload showed that how options are sequenced and grouped — not just how many exist — determines whether anyone chooses at all.

How services or pricing options are structured and ordered, and whether that structure points toward one clear next step — scored under Decision.
VIEW SOURCE →

APPLIED TO: Trust · Stage 02

Thaler's work on nudges and mental accounting showed that small, well-placed changes in how a choice is presented — defaults, framing, structure — can significantly shift behavior without restricting any option.

Default selections, pre-filled fields, and framing on order and contact forms are evaluated for whether they nudge toward clarity rather than confusion — scored under Trust.
VIEW SOURCE →

APPLIED TO: Presentation · Stage 04

Mehrabian's communication-consistency research established that when what's said and how it looks conflict, how it looks wins. Strong claims on a visually inconsistent page get quietly discounted by that inconsistency.

Visual tone consistency — whether the look of a page matches the confidence of its words — is scored under Presentation.
VIEW SOURCE →

APPLIED TO: Decision · Stage 03

Gigerenzer's research on fast and frugal heuristics shows people rely on simple mental shortcuts to make good-enough decisions quickly, especially under uncertainty.

Copy is scored on whether it works with these shortcuts — plain, concrete language — rather than fighting them with jargon, under Decision.
VIEW SOURCE →

APPLIED TO: Presentation · Stage 04

Ekman's research on micro-expressions showed people detect inconsistency between what's said and how it's shown almost instantly, and subconsciously.

Photography and imagery of real people are scored on whether they read as genuine and trustworthy at a glance — scored under Presentation.
VIEW SOURCE →

APPLIED TO: Presentation · Stage 04

Cooper's goal-directed design principle holds that good design starts from what the visitor is trying to accomplish, not from what the business wants to show off.

Every page is scored on whether its structure serves the visitor's goal first, ahead of internal business priorities — scored under Presentation.
VIEW SOURCE →

APPLIED TO: Perception · Stage 01

Sweller's Cognitive Load Theory shows comprehension breaks down once mental effort exceeds working memory capacity — even when every individual piece of information is accurate.

Dense, cluttered pages are scored as a cognitive-load failure under Perception, even when every sentence is technically correct.
VIEW SOURCE →

APPLIED TO: Perception · Stage 01

Bjork's research on desirable difficulties shows some effort aids memory — but effort spent decoding a confusing layout only causes people to give up, not to remember more.

This distinction is why CORXIT rewards clarity over cleverness under Perception: friction only helps when it's the right kind.
VIEW SOURCE →

APPLIED TO: Presentation · Stage 04

Norman established the idea of affordances and signifiers — that things should make their correct use obvious through design alone. When a page deviates from expected patterns, it creates friction that erodes trust before a customer can say why.

Interface predictability — whether buttons look like buttons and navigation behaves the way people expect — scored under Presentation.
VIEW SOURCE →

APPLIED TO: Decision · Stage 03

Weinschenk's applied research translates lab-level behavioral findings into consistent, measurable patterns in how real people act online.

Grounds the Decision-stage criteria in patterns that have been tested on real interfaces, not just theory.
VIEW SOURCE →

APPLIED TO: Trust & Decision · Stages 02-03

Simonson's research on context-dependent choice, including the compromise effect, shows people rarely judge an option alone — they judge it against whatever else is presented next to it.

Whether pricing and package comparisons are structured so the intended option is the obvious one — scored under Trust and Decision.
VIEW SOURCE →

APPLIED TO: Perception · Stage 01

Lindgaard's Carleton University research found that people form a lasting visual-appeal judgment about a website in as little as 50 milliseconds — long before they've read a single word.

This is the specific research basis for scoring first-impression clarity and visual hierarchy under Perception, before any body copy is ever read.
VIEW SOURCE →

APPLIED TO: Perception · Stage 01

Damasio's Somatic Marker Hypothesis found that emotion isn't separate from decision-making — it's the mechanism that makes fast decisions possible at all. People with damage to emotional processing become worse decision-makers, not more rational ones.

This is why a page's felt sense of trust or unease registers before a visitor can explain why — scored as part of first-impression trust signals under Perception.
VIEW SOURCE →

APPLIED TO: Decision · Stage 03

Festinger's theory of cognitive dissonance showed people are uncomfortable holding two conflicting thoughts at once — and will act to resolve that discomfort faster than they'll act on a neutral statement they can simply file away.

This is the research basis for scoring whether a page names a real, specific problem the visitor can't comfortably ignore, rather than a vague claim they can nod at and move past — scored under Decision.
VIEW SOURCE →

APPLIED TO: Trust · Stage 02

Ariely's research on pricing psychology, including the decoy effect, showed people rarely evaluate a price in isolation — they evaluate it against whatever comparison point is placed near it, predictably and consistently.

This is the research basis for scoring whether a stated price has any comparison or reference point at all — scored under Trust.
VIEW SOURCE →

THE ZERO INTERPRETATION STANDARD

Same materials. Same evaluator. Same score. Every time.

Every criterion produces a binary yes or no based on a directly observable condition. No inference, no assumption, no benefit of the doubt. That's what makes CORXIT's score trustworthy — the criterion decides, not the evaluator.


Ready to see what CORXIT finds in yours?

SEE PRICING →